Support
A real person reads this
Write to us about anything — the app, Premium, privacy, accessibility. We usually reply within two working days.
Before you write
Where is my data stored?
On your devices, in local storage. RiseHush has no account and keeps no cloud copy of your library.
How do I manage or cancel Premium?
Premium is an App Store subscription: Settings → your name → Subscriptions, or the Manage Subscription link inside the app. Apple handles all billing.
How do I restore a purchase?
Use Restore Purchases in the app's settings while signed into the Apple Account that bought Premium.
How do refunds work?
Refunds are handled by Apple at reportaproblem.apple.com. See our Billing & Refunds page for the steps.
Does RiseHush use my microphone or track my location?
The microphone is used only when you choose to record a video background with sound. No speech recognition, no tracking. The app requests only what a feature visibly needs.
Write to us
Mourad HamdiPrefer mail? Write to support@risehush.com+971 54 530 8484Online Images initially defaults to on on Mac and off on iPhone, iPad, Apple TV and Vision Pro. Your saved choice is always respected. When enabled, image searches are sent to Unsplash. You can turn Online Images off in Settings.